x
Contact us

Contact Information

1 (403) 452-9515

1 (800) 932-1190

Learn how we can help you

More Options...

NEXUS Backlog Grows to Over 330,000

Blog posted on by Evelyn Ackah in Cross Border Business

NEXUS Backlog Grows to Over 330,000

The NEXUS trusted traveller program allows pre-approved Canadians to use separate, faster lines when travelling to and from the United States. The Canada Border Services Agency (CBSA) says 295,133 NEXUS applications have yet to be processed due to ongoing office closures prompted by COVID-19, and the NEXUS backlog has grown to over 330,000 applicants. The problem? U.S. enrolment centres reopened for interviews on April 19, but Canadian centres remain closed, with no word on when they will re-open. Despite the fact that the number of NEXUS applicants and renewals declined during the pandemic, the backlog continues to grow.

Many Canadians who are NEXUS pass holders also did not receive their renewal notices, and their NEXUS pass expired during the pandemic, and now they have to apply for a new one. CBSA issued a statement on the NEXUS backlog:

NEXUS is a joint program managed by both the Canada Border Services Agency and the United States Customs and Border Protection. Canada and the U.S. are in discussions about the timing of the reopening of Canadian enrolment centres.

The CBSA said existing NEXUS members who renew their membership before it expires will still be able to use their privileges.

Canada immigration lawyer Evelyn Ackah explained,

NEXUS is relied on by many Canadians who cross the Canada/U.S. border regularly for work, and by many other Canadians who cross the border for their job, for holidays, for business or to make flight connections.

If your NEXUS pass is about to expire, it is essential that you renew your membership asap wo you don't face travel delays while the backlog is being cleared.

Do You Need Help With Your NEXUS Pass?

Benefits of the NEXUS trusted travel pass include:

  • Avoid long lines and delays with access to expedited NEXUS-dedicated lanes in the United States and Canada
  • Self-serve NEXUS kiosks at designated international airports
  • Cross the border with expedited screening and without routine customs and immigration questioning
  • Simplified car entry process using dedicated vehicle lanes at 21 designated land border crossings
  • NEXUS card can be used in place of a passport if you are flying between the US and Canada

Your NEXUS application must be approved by both Canada and the United States customs and immigration departments. You may not be eligible for a NEXUS card based on your background and security check.

Don't waste time or money and risk having your NEXUS application delayed or denied due to an immigration issue, or because you forgot to renew it. An experienced immigration lawyer can help review your application and identify potential problems before they occur.

If you have questions about your NEXUS status or need help with your application so you or your team to cross the U.S. / Canada border on business, contact Ackah Business Immigration Law today at (403) 452-9515 or email contact@ackahlaw.com.



Evelyn L. Ackah, BA, LL.B.

Founder/Managing Lawyer

Ms. Ackah is passionate about immigration law because it focuses on people and relationships, which are at the core of her personal values. Starting her legal career as a corporate/commercial ...

More About Evelyn L. Ackah, BA, LL.B.

Can Your Employee Travel to Canada With a Record?

Can Your Employee Travel to Canada With a Record?An employee with a criminal record can be denied entry to Canada, even if the charge was years ago, dismissed or previously caused no ...

Read More

CEO’s Guide to Building a Global Team in Canada

Align your Canadian corporate structure with your global expansion goals so you avoid costly restructuring and establish credibility with investors, partners and talent.Choose ...

Read More

Are Tariffs Why Canadian Businesses Move to the U.S.?

Canadian businesses are feeling the pressure. Tariffs are climbing, profits are shrinking, and cross-border trade feels more like a maze than a highway. If you're running ...

Read More

7 Reasons Why American Expats Choose Canada in 2025

Canada continues to attract American expats seeking more than just a change of scenery. For some, it’s about escaping political or economic uncertainty. For others, it’s the promise ...

Read More

Immigration Requirements for Professional Speakers Travelling to the United States

Whether you’re stepping onto a stage in San Diego or keynoting in Kansas City, speaking across the border should be a career milestone, not a legal minefield. For Canadian professional ...

Read More

3 Things for Canadian Employers to Remember When Hiring U.S. Employees

Canadian employers with operations in the United States who want to hire American workers have many legal and practical questions, such as healthcare, education, taxes, housing, ...

Read More

Our experience with Ackah Business Immigration Law was Superb! Ms. Evelyn Ackah, BA, LL.B, Founder/Managing Lawyer, is a Par Excellence, World Class, Dedicated, and Compassionate Lawyer. There is a reason why her Law Firm is a Premier Law Firm. Ms. Ackah has the most qualified and knowledgeable professionals as part of her team. The two members of her staff that my family had the privilege of dealing with before our consultation were Ms.Rizalie Ganelo - Executive Assistant, and Mr. Kamran Rizwan. Ms. Ganelo and Mr. Rizwan were attentive to our inquiries in an excellent, professional and courteous manner. Ms. Ganelo scheduled our consultation for the most convenient time. Ms. Ackah conducted the consultation to perfection.

Ms. Ackah thoroughly answered all of our questions. We had written down a list of questions for her before the consultation. She adeptly answered most of our questions before we even had a chance to go to our list! Ms. Ackah also described a thorough choice of options concerning our immigration possibilities. She described complex Canada Immigration legal processes regarding our situation in a way we could comprehend. Upon completing our consultation with Ms. Ackah, we did not doubt our path forward regarding immigrating to Canada. Above all, Ms. Ackah is the epitome of a brilliant attorney and the quintessential people person. Her bright personality put us completely and immediately at ease, by greeting us with a friendly smile as we were quite nervous before the consultation. Most esteemed, Ms. Ackah, you are quite simply the best at what you do, and we mean this with all of our hearts. Thank you very much for lighting our path forward regarding immigrating to Canada.

We will definitely be retaining your superb legal services as soon as we are ready. We highly recommend Ackah Business Law to everyone who wants the very best legal services. May your kindness and the hope you provide to your many clients be returned to you forever. You and your law firm make our world a beautiful place. God bless you and everyone that you love forever.

With the kindest regards, YMC and HC

View All Testimonials

Love is a word I dare not diminish. Built with intention, care and respect by Bryce Kirk