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Caitlyn Allen

Operations Manager

Caitlyn Allen

Caitlyn Allen is the Operations Manager at Ackah Business Immigration Law, where she oversees the team, optimizes internal processes, and supports strategic growth initiatives. With nearly a decade of experience in business operations, systems design, and client experience, Caitlyn brings a solutions-focused mindset and a passion for efficiency to every aspect of her work.

Caitlyn earned her Bachelor of Arts degree from Albion College, where she double majored in Environmental Studies and Anthropology/Sociology and completed a concentration through the Gerald R. Ford Institute for Public Policy and Leadership. Her academic training laid the groundwork for her strategic thinking, systems mindset, and deep commitment to equity and impact.

Caitlyn began her career in political organizing and community development, including service as an AmeriCorps VISTA with the International Sonoran Desert Alliance in Ajo, Arizona. Deeply committed to community impact and continuous improvement, she now uses her diverse experience to help Ackah Law deliver exceptional service to clients across North America. 

Prior to joining Ackah Law, Caitlyn worked with entrepreneurs—particularly in the legal and professional services industries—to streamline operations, improve branding, and build scalable systems. Her professional background spans public policy, community engagement, nonprofit leadership, and digital marketing, equipping her with a well-rounded approach to strategy, team leadership, and organizational development.

At Ackah Law, Caitlyn is passionate about creating seamless client experiences, empowering team members, and building the operational backbone that supports the firm’s growth and impact.

It is one thing to earn a living; it is another thing to make a difference in the world.

This is our formal thank you note to Evelyn Ackah and the Ackah Law Team for all the effort they put into helping us navigate and finally resolve the hurdle that was Canadian Immigration back in the spring of 2012.

A friend referred us to Evelyn; he assured us that Evelyn would take good care of us. Our friend was confident we were in good hands and said Evelyn would do her very best to help us and she did! At the time we did not know that his referral would go far beyond finding us help. Slowly we realized that it would become our own personal story of how we received grace and were reminded of the power in paying it forward

We wrote a detailed page of our dilemma, explaining how we came to be in the position we were in (overwhelmed with the hurdle that was Canadian Immigration and the uncertainty that we faced as a young family in Calgary). Evelyn agreed to take on our file with her team. They found the time to personally call us and listened intently and understood the details of what we were dealing with. They gave us their time, an honest opinion and provided clear direction which proved to be invaluable advice. Months went by but in time, we received word from Ackah Law that the Immigration office had finally reviewed our file and a decision had been made allowing our family to finally put the immigration matter to rest. We were finally able to focus again to live our lives without fear or pending doom.

Looking back now, even the sun appeared to shine a little brighter that day. At first we didn’t know whether to bake them a cake, drive out to meet their team, find their offices and personally thank them with a mighty hug or simply cry out to the heavens in thankful relief. Instead we emailed them to express our heartfelt thank-you and we hoped that they would know deep in their hearts just how grateful we were for all of their help.

Even though we relied on emails and phone conversations to communicate with them that year, we will always remember their constant professionalism, their kindness and understanding at a time that brought us so much pain not to mention fear. As if all their hard work wasn’t enough, Evelyn then then casually mentions that all their work was done pro-bono! We were thoroughly humbled!

To this day we are still eager to share how wonderful they all are as human beings but even more than that, we continue to pay it forward in honour of them, their service to us and their continued dedication in helping others.

Eternally thankful

– The Brummunds

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Love is a word I dare not diminish. Built with intention, care and respect by Bryce Kirk