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Caitlyn Allen

Operations Manager

Caitlyn Allen

Caitlyn Allen is the Operations Manager at Ackah Business Immigration Law, where she oversees the team, optimizes internal processes, and supports strategic growth initiatives. With nearly a decade of experience in business operations, systems design, and client experience, Caitlyn brings a solutions-focused mindset and a passion for efficiency to every aspect of her work.

Caitlyn earned her Bachelor of Arts degree from Albion College, where she double majored in Environmental Studies and Anthropology/Sociology and completed a concentration through the Gerald R. Ford Institute for Public Policy and Leadership. Her academic training laid the groundwork for her strategic thinking, systems mindset, and deep commitment to equity and impact.

Caitlyn began her career in political organizing and community development, including service as an AmeriCorps VISTA with the International Sonoran Desert Alliance in Ajo, Arizona. Deeply committed to community impact and continuous improvement, she now uses her diverse experience to help Ackah Law deliver exceptional service to clients across North America. 

Prior to joining Ackah Law, Caitlyn worked with entrepreneurs—particularly in the legal and professional services industries—to streamline operations, improve branding, and build scalable systems. Her professional background spans public policy, community engagement, nonprofit leadership, and digital marketing, equipping her with a well-rounded approach to strategy, team leadership, and organizational development.

At Ackah Law, Caitlyn is passionate about creating seamless client experiences, empowering team members, and building the operational backbone that supports the firm’s growth and impact.

It is hard enough in the normal course of business to obtain permanent resident status in Canada. Imagine the difficulty in gaining that status with a 36 year old developmentally disabled daughter. That was our experience. My husband had been recruited for the C.E.O. position at the Calgary Public Library. Even the process to obtain temporary work permits for all three of our family members took some time and effort. The Ackah Firm was with us every step of the way. They gave us good advice, managed the paperwork and kept my husband’s employer informed. They were also proactive by insisting that we get on with the process of permanent residency in a timely fashion. Again their experience and knowledge paid off. They utilized other legal expertise to make a case that our daughter would not be a burden to the Country or the Province. They were respectful of our point of view that despite her disabilities she had always been an active and engaged member of the community. We were pleased that permanent residence for parents and child came through fully six months before the temporary status expired.

– Margaret and Bill Ptacek

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